WebProvided support for phones and software to handle ACD type, Rockwell, Aspect, Genesys, and other vendor switches. Managed call routing changes requested while streamlining Telecom Department to... WebJan 20, 2024 · Genesys Cloud Resource Center Script input and output variables - Genesys Cloud Resource Center String, numeric, and boolean variables have Input and Output properties. When a... [More] These are like normal vars but when the scripts exist, their contents are written to Participant Data (the "attributes" array) on the conversation …
Add variables on the calling list - Genesys Cloud Developer Forum
WebDeveloper-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud Genesys Cloud Developer Center You need to enable JavaScript to run this app. WebJan 2, 2024 · Genesys Cloud Developer Forum Data Actions Daniel_Ondiviela November 27, 2024, 6:44pm #1 I'm using a call rule set plus + data action to make a custom integration with Salesforce I want to create a task in Salesforce every time the dialer makes and improductive call (not routed to agent). chris browned
Set External Tag action - Genesys Cloud Resource Center
WebFeb 16, 2024 · Built-in Variables External Variables In addition to the built-in variables described in the table, more customer variables can be used in the rules. These variables can be: Retrieved from a third-party system by a data action call to a web service. Set by the IVR application that applies this use case. WebJan 15, 2024 · GENESYS Melissa Bailey Actions Posted 01-15-2024 12:33 Reply There are 2 ways to get the time. The GetCurrentDateTimeUtc () expression returns the current datetime in UTC. Architect also has a built-in variable Flow.StartDateTimeUtc; this returns the datetime in UTC when the flow started. WebFeb 11, 2024 · Introducing the Genesys Cloud CLI. Greetings and welcome to 2024. I want to introduce you to a new tool we are getting ready to release for a limited customer beta … genshin impact kazuha farming